The secret to increasing your car count lies in your shop culture rather than your ability to manage your business. It is the effort of your entire crew, not just a single department. If you want to increase and maintain a good car count, you need to establish a dynamic culture along with a smart marketing strategy. Let’s get into details on how to increase car count and grow your automotive business through the following tips.
The first thing to do is to create a welcoming atmosphere and a satisfying first-time experience for all your customers.
Be present when they visit your website, pick up their calls when they call, and answer their queries to show them that you appreciate them and the business they bring to you. The way you treat your customers and prospects determines whether they come back or not.
You also need to show your customers that you are consistent. Your customers should feel important, as they are crucial to your business. To do this, pick an area or two of service and show how remarkable you are compared to your competitors. Being consistent in providing this remarkable service makes you trustworthy and gives your customers peace of mind. .